Terms of Service
Effective Date: January 1, 2023
Terms of Service
Last updated August 13, 2026
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01Introduction
These Terms of Service ("Terms") govern your use of the website and services provided by Masterpiece Home Services ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.
02Services
We provide professional window detailing, eavestrough clearing, house soft washing, pressure washing, indoor cleaning, and seasonal Christmas light installation. All services are subject to availability.
03Bookings and Payments
When you book a service with us, you agree to provide accurate and complete information. Payment is due at the time of service unless otherwise arranged. We accept Interac e-Transfer, major credit cards, and cash.
04Cancellation Policy
24-hour notice
You may cancel or reschedule your appointment with at least 24 hours notice without penalty. Cancellations with less than 24 hours notice may be subject to a cancellation fee.
05Service Guarantee
7-day guarantee
We guarantee our work for 7 days following service completion. If you're not satisfied with any aspect of our service, contact us within 7 days and we'll return to address the issue at no additional cost.
06Limitation of Liability
In no event shall Masterpiece Home Services, nor its owner, employees, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.
07Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to use our Service after those revisions become effective, you agree to be bound by the revised terms.
08Contact Us
If you have any questions about these Terms, please contact us at:
- By email: [legal@masterpiecehomeservices.ca]
- By phone: +1 (778) 214-5676
